Reply
First Poster
Posts: 1
Registered: ‎12-12-2014

Re: Gold Won't stream properly

[ Edited ]

Been having this issue for months. Just had to turn off OFAH again. Ok for about 1 minute then all the lines and glitches start. It doesn't happen on any other NowTV channel

Pretty awful from sky/nowtv to be fair

Occasional Poster
Posts: 5
Registered: ‎25-03-2018

Re: Gold Won't stream properly

It's worse than ever now. Nowtv don't mention this in their advertising do they. Terrible service. Channel is unreachable at times.
First Poster
Posts: 1
Registered: ‎30-11-2017

Re: Gold Won't stream properly

Gold live on NOW TV is a joke breaks up with unacceptable programs sold on now TV as part of a package on entertainment deal and not fit for use

Occasional Poster
Posts: 5
Registered: ‎25-03-2018

Re: Gold Won't stream properly

Are you having a laugh Sky, this is terrible, and no body bothers to come on here with an explanation!
Contributor 1
Posts: 13
Registered: ‎29-06-2014

Re: Gold Won't stream properly

NOW TV Team
Posts: 556
Registered: ‎07-04-2016

Re: Gold Won't stream properly

[ Edited ]

@bigst wrote:

 

Thanks @bigst for the video. I tested it this morning on the Smart Box and Last of the Summer Wine worked a treat. Will load this video now and see what's up. Cheers.  


 Edit:

 

Just watched the video. Not good at all. Have you tried on any other devices?

NOW TV Team
Posts: 47
Registered: ‎08-01-2018

Re: Gold Won't stream properly

Hi Everyone,

This issue was thought to have been fixed with the changing of some of our transmission equiptment, however it is obviously persisting. The technical team are now aware of this and have re-opened their investigations to come up with a solution. Our apologies for this and thanks for being patient while we work on it.

Highlighted
Occasional Poster
Posts: 17
Registered: ‎23-08-2012

Re: Gold Won't stream properly

That's a p..s poor response you must have known it wasn't fixed before you read this

Contributor 1
Posts: 13
Registered: ‎29-06-2014

Re: Gold Won't stream properly

Now tv team

 

I watch on a 1st gen now tv box, a smart tv box, and a hudl tablet and its the same on all devices. Been like this about 3 weeks... sometimes its better than others but most times unwatchable. Its not my internet as my girlfriends smart tv box is exactly the same and as you can see many people with the same problem.

 

Can you keep us updated on progress here as quite frankly the response so far has been silence 

Contributor 3
Posts: 35
Registered: ‎10-06-2017

Re: Gold Won't stream properly

[ Edited ]

Well whatever they did has made the problem a whole lot worse as up to a couple of months ago there was only the occasional loud screeching sound every 20 minutes or so, but now there is the picture breakup etc etc.  Ask them to get a move on with this please.