30-12-2015 14:19
01-01-2016 14:44
Hi @Anonymous User,
Thanks for getting in touch with us here at NOW TV.
Can you please let me know if you experience this issue on any other episode?
Do you only experience this issue on your NOW TV Box?
Thanks,
Karl
NOW TV Team
13-01-2016 22:55
There are episodes of Jessie and KC undercover that show error 6009 when selected. Can't find any solutions so is it my end or nowtv?
20-12-2015 10:05
21-12-2015 16:46
I have this 6009 error problem with episodes 10 / 11 season 1
23-12-2015 18:17
Hi @Anonymous User,
Thanks for getting in touch with us here at NOW TV.
I'm sorry for any inconvenience this has caused.
We are looking into this issue and we hope to get this resolved as soon as possible.
Thanks,
Karl
NOW TV Team
02-01-2016 21:43
Thanks - but now episode 12 (Star Wars Rebels, Series 1) is not working..... please could you fix this too, many thanks
04-01-2016 15:47
Hi @Anonymous User
Very sorry about this 😞
I've raised it with the content team.
Birgit
NOW TV Team
20-01-2016 20:37
21-01-2016 16:27
Hi @Anonymous User,
Thanks for getting in touch with us here at NOW TV.
Can you please let us know if you experience this issue on a number of devices or just on your NOW TV Box?
Is it just this specific show that you are having an issue with?
Thanks,
Karl
NOW TV Team