13-10-2015 19:13
So I have just clicked to purchase the entertainment pass, and it keeps saying that the payment was not authorised and to check my payment details, but my payment details are all correct, I just purchased the movie pass only last week!
Any help?
13-10-2015 19:34
13-10-2015 20:22
yea just spoke to them something about my time for renewal was expired and said they are working on it i aint got much hope oth it being fixed by2100
@Anonymous User wrote:So I have just clicked to purchase the entertainment pass, and it keeps saying that the payment was not authorised and to check my payment details, but my payment details are all correct, I just purchased the movie pass only last week!
Any help?
13-10-2015 20:26
This has been happening to me all day my payment details are correct even tried a different card so annoying.
13-10-2015 13:08
Keep getting the error code 4008 when iv updated my bank card details about 3 times.. Please help trying to purchase a monthly entertainment pass?
14-10-2015 16:46
Hi @Anonymous User
We did have an issue for a short time, however this was fixed.
Are you still experiencing the same issue?
Birgit
NOW TV Team
31-12-2015 16:59
01-01-2016 16:59
Hi @Anonymous User
I would reccomend speaking with your card isssuer if that message is appearing.
Thanks
Andy
06-02-2016 17:31
I'm having the same problem too. I don't think it is an issue with the card, its an issue with NOW TV