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Anonymous User
Not applicable

Entertainment pass

Hi. I have an account and been using this set up on direct depit for the entertainment. I have got a new box which came with a 3months entertainments pass.
Does anyone know if I apply the pass, if it will stop the my payments for 3 months, or how to benefit from the free pass
Thanks
Dave
4 Replies
Andy
Legend 5
Legend 5

 

@Anonymous User

 

Welcome to the forum.

 

No problem, just go ahead and apply your voucher code whenever you are ready.

 

If you apply your voucher code now the 3 months will kick in when your current pass ends (so you don't lose any days of your current pass) and then when the 3 months is finished it will go back to charging your card each month, unless of course you cancel before the 3 months is up.

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.

Anonymous User
Not applicable

That great news. Thanks for the quick reply. Regards, Dave
Anonymous User
Not applicable

This doesnt work I had a 3 month pass when I purchased a box I then purchased another 2 boxes and applies the new pass from one of the boxes but have still been charged the monthly fee

Anonymous User
Not applicable

Hi @Anonymous User

 

Sorry to hear this.

 

As this is an account related query, I've sent you an email to further discuss.

 

Please keep an eye out for it.

 

Thanks,

 

Rich

The NOW TV Team