13-01-2016 8:05
13-01-2016 8:54
@Anonymous User
Welcome to the forum.
No problem, just go ahead and apply your voucher code whenever you are ready.
If you apply your voucher code now the 3 months will kick in when your current pass ends (so you don't lose any days of your current pass) and then when the 3 months is finished it will go back to charging your card each month, unless of course you cancel before the 3 months is up.
13-01-2016 9:01
05-02-2016 11:57
This doesnt work I had a 3 month pass when I purchased a box I then purchased another 2 boxes and applies the new pass from one of the boxes but have still been charged the monthly fee
05-02-2016 18:38
Hi @Anonymous User
Sorry to hear this.
As this is an account related query, I've sent you an email to further discuss.
Please keep an eye out for it.
Thanks,
Rich
The NOW TV Team