Entertainment pass not working

[Anonymous User]

I have won a 3 month entertainment pass and i have logged into the app but it is not even showing my pass. It only has a 7 day free trial for sky cinema however, looking at my account online does show my entertainment pass.

[schnapps · Accepted solution]

Hi @Anonymous User 

What playback devices are you using ?

If it's a YouView Box, then you won't get access to NowTV entertainment, where currently the YouView box NowTV App only supports "on demand movies". 

[Anonymous User]

yes a youview box, thanks!

[schnapps]

Hi @Anonymous User 

Thought it might have been a YouView Box that you was using .

See if you own any of these devices on this linked help article below to use with your NowTV entertainment pass.

https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now-tv

[Anonymous User]

stick 

[Anonymous User]

So if I have BT TV Youview box I can't get Game of Thrones on my TV ? Will a "stick" fix the problem and if so how or where do I get one?

[Anonymous User]

I think I need to swap out BT for something that works?

[schnapps]

Hi @Anonymous User 

You can pick up the NowTV stick with an included bundled 2 month entertainment pass for around £15 the last time i checked at places like Currys, Argos etc which will allow you to watch GOT.

Just be aware that GOT S1 to S7 is leaving the NowTV service on the 31st of May 2019, where S8 will be added weekly after each episode airs and leaves on the 19th of June 2019.

[schnapps]

Hi @Anonymous User 

Looks like the price for the NowTV stick with the bundled pass have gone back to £19.99 at both Currys and Argos .

Perhaps use your internet search engine to find the best deals offered at the moment.

Or perhaps somebody knows of any deals available on here.

[Anonymous User]

I got a stick two days ago, £14.99 with the two month entertainment pass from discount store B&M

[Anonymous User]

I watch on my computer with now tv player log in etc... 

and it just let me watch one channel,when I click sky atlantic not at all

[Anonymous User]

i have just bought entertainment pack. it wont work through my bt tv box. there is a now app but it just wants me to buy a movie pass. i cant find my entertainment pass

[Graham-S]

Hey @Anonymous User 

The short answer, only the Cinema pass is available on that set top box. Find more info on this Link 

Hopefully you decide to purchase one of our NOW TV Devices to view your new Entertainment pass 😀

Have a nice day. 

[Anonymous User]

I have just bought two 1 month entertainment passes which won't load onto my account.