25-04-2018 10:58
25-04-2018 13:52
Hi @Anonymous User
If you haven't managed to find nowtv live chat yet on here, then open the link page below and click on the drop down arrow below Anything else to reveal the live chat button.
https://help.nowtv.com/get-in-touch/
Also if you prefer, you can go to My Account > My Passes on here and under FAQ on the RHS of the screen there should be a topic saying " I think i have been charged incorrectly what should I do".
Where if you click on the green drop down arrow it should show a link to a request form, that you can fill in & complete which will then be sent back to nowtv to look into your refund request on your account.