Hi @Anonymous User
If you have reached your three device swaps limit this calendar month already when going to My Account > Devices whilst on here.
Then jump over to live chat and explain to them what's happened to see if they can grant you some further device swaps or will reset your devices.
Link below to live chat, select the most appropriate or nearest category, then topic, then scroll towards the bottom of the screen page and then click the drop down arrow below Get in Touch to reveal the live chat button.
https://help.nowtv.com/get-in-touch/
