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Anonymous User
Not applicable

Device Management

My laptop had an update and now my laptop is as one of my devices still but it is saying that I cannot add it as a device? Even though it is already a device?

3 REPLIES 3
Anonymous User
Not applicable

Just tried to watch on my LG TV and it has removed itself as a device since yesterday. I'm on to live chat now, there may be something wrong at their end

caseyb1993
Legend 5
Legend 5

@Anonymous User It is best to pop on live chat and explain what has happened. They should be able to reset it for you.

http://help.nowtv.com/article/Device-limit-reached

 

Click the green contact us button at the bottom of the link to get to live chat. It is best on a PC/Mac. 🙂

 

@Anonymous User DId you manage to sort it? 🙂

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
Anonymous User
Not applicable

Live chat opened up 2 device changes for me but could offer no reasons as to why it had happened. I asked them to pass the information on to their technical team.