11-09-2017 15:45
Can you tell me why I have been charged for the entetainment package on the 9th September 20 17when I applied the code for the 3 months free on 26th August 2017
15-09-2017 19:13
Okay, my issue has finally been resolved! Apparently I'm getting my £7.99 back within the next 5 working days. They've added a new 3 month voucher to my account (I haven't checked my account to confirm it). I had to take a photo of my new box and send them the serial number.
15-09-2017 20:49
13-09-2017 18:05
@Anonymous User wrote:
Can you tell me why I have been charged for the entetainment package on the 9th September 20 17when I applied the code for the 3 months free on 26th August 2017
Hi @Anonymous User
We are so sorry for the delay in getting back to you. We have sent you an email to discuss this with you further.