I have messaged using the lik online about 10 times now and it keeps saying there is a problem and to try again. But it never works. How do I make contact regarding a 4 month pass that I applied just before Christmas that has disappeared from my account? And getting my credit card refunded?
Hi @Anonymous User
When you double checked that your 4 month pass expired or disappeared, what device was you using ?
Did you check your 4 month pass by going to the NowTV website with your internet browser and clicked on My Account > My Passes and if so is the green apply voucher button still next to your pass and if this is the case try applying the code again ?
Your right there customer service does not work, so there is no way of getting hold of them.
No way of telling them that they have taken unautherised payments. Commonly known as stealing.
It took some time to select my user name as Unhappy 1 to 200 seem to be already taken
Hi @Anonymous User @Anonymous User
Are you trying to click on the Contact US on the bottom of the NowTV website pages (if so it doesn't work for me neither).
What happens if you open this link page below and click on the drop down arrow below Anything else where it should reveal the live chat button ?