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jetbootjack
Scholar

Cannot Remove Kids Shows From Watchlist

 

Hi,

 

I don't have a kids pass, but a kids show shows up in my watchlist (Ben 10 Omniverse) - and I can find no way of deleting it!

 

Unlike regular shows where when you select them there is a play or remove button - with Kids Shows there is just a play button!

 

I tried a free trial to see if the button appears - but no such luck 😞

 

Anyone know how to fix this?

 

sTeVE

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5 Replies
jetbootjack
Scholar

Re: Cannot Remove Kids Shows From Watchlist

 

No-one else has suffered from this problem?

 

If this is the wrong forum for my query please let me know - super keen to get this sorted 🙂

 

sTeVE

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jetbootjack
Scholar

Re: Cannot Remove Kids Shows From Watchlist

 

Still trying to get this little issue resolved, can anyone point me at the place to better raise this issue?

 

sTeVE

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gavs82008
Legend 5
Legend 5

Re: Cannot Remove Kids Shows From Watchlist

@Karl-F 

Can you help @jetbootjack ?


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.

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Karl-F
Community Manager
Community Manager

Re: Cannot Remove Kids Shows From Watchlist

Hi @jetbootjack 

 

You're in the right place, it's just it's an odd issue that you have there. 

 

I'll do some investigating to see if I can find a resolution. 

 

Thanks

Karl

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jetbootjack
Scholar

Re: Cannot Remove Kids Shows From Watchlist

Any ideas yet - Ben 10 sits there annoying me ever time i look at my shows!

 

sTeVE

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