Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎28-04-2017 23:33

Can't find boxsets in the choices

I have an entertainment pass but it only offers me choices of movies and I haven' got a pass for those. How do I find the box sets or other TV channels? I don't have a menu that includes them.
0
1 ACCEPTED SOLUTION
4268
Legend 5
Legend 5

‎29-04-2017 10:10

@Anonymous User I presume that you have a youview device. Only movies are available on that. You will need a different device for entertainment.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.

View solution in original post

3 REPLIES 3
SeeMoreDigital
Legend 5
Legend 5

‎29-04-2017 10:03

Hi @Anonymous User,

 

First things first... What's the make and model number of the device(s) you're using to access and play NOW TV content?
[ie: a NOW TV 'black' box, a NOW TV 'white' box or a NOW TV 'Smart' box. Or a 'Games Console' of some type, a 'Set Top Box' of some type, a 'Smartphone' of some type, a 'Tablet' of some type, a 'Windows PC', a 'Mac' computer or another type of device]

 

 

Cheers

4268
Legend 5
Legend 5

‎29-04-2017 10:10

@Anonymous User I presume that you have a youview device. Only movies are available on that. You will need a different device for entertainment.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
caseyb1993
Legend 5
Legend 5

‎29-04-2017 19:12

To add to this thread, you can use these devices:

 

https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now-tv

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂