Hi and welcome to the forum,
The easiest way to cancel your NOW TV subscriptions is when you are logged onto this forum using a Windows or Mac computer, not a mobile device, as their web browsers are not sophisticated enough to display active sub-windows (ie: windows within windows). Here's what you need to do: -
- Log onto this forum using the same NOW TV account as your NOW TV playback device.
- Then click on the grey coloured 'Canel' button which is located within each of the NOW TV packages you have subscribed to (ie: Entertainment, Movies, Sports). You should see something like this: -
- A new "We hate saying goodbye" web page will be displayed.
- Scroll down to the bottom of the web page.
- Click on the purple coloured 'I don't want my contract free pass' button (on the bottom right of the web page).
- Follow the remainder of on-sceen instructions...
And... the easiest way to access the forums 'live chat' facility is by using a Windows or Mac computer, not a mobile device, as their web browsers are not sophisticated enough to display active sub-windows (ie: windows within windows). Here's what you need to do: -
- Click on the following: Manage my account link.
- Scroll down to the green coloured 'Contact Us' button (on the bottom left of the web page) and click on it.
- A new web page should open up with the 'Live Chat' button at the top right of the page.
- Click on the 'Live Chat' button and a new window should open up, with a range of drop-down options and a 'Request Chat' button.
Cheers
