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Mentor

Audio description problems

Hi all, No idea why but I have started to get audio description on Sky channels. Is there anyway to disable it?

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Mentor

Re: Audio description problems

I have this too and would welcome a fix!

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Advocate

Re: Audio description problems

Thought it was just me have tried a few things but nothing seems to be turning it off

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Mentor

Re: Audio description problems

trying to do a live chat with Now TV support. Will let you know the outcome

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Advocate

Re: Audio description problems

Hiya, I have this problem to.

 

I didn't ask for it, wasn't on previous programme, it just appeared. I can't get it off.

 

It is destroying my tv enjoyment, the only time I get to relax after a long day.

 

What has Nowtv messed up now?

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Mentor

Re: Audio description problems

I'm having this problem too!  Nothing I have tried has turned off the audio description.  Help would be appreciated.

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Legend 5
Legend 5

Re: Audio description problems

That's odd... 

 

What channels are you guys watching. And on what NOW TV playback devices?

• TV 1: LG 65UH770V | Software: v05.30.65 | OS: webOS v3.3.4 • TV 2: LG 43UH668V | Software: v05.50.55 | OS: webOS v3.3.4 • All TV's: NOW TV app v4.7.25 | Post Processing Features: All disabled  • ISP: Virgin Media@100Mbps | WIRED NETWORK: 1Gbps | NAS: Synology DS212+ •

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Mentor

Re: Audio description problems

Sky One & Sky Atlantic so far. It started about an hour ago

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Advocate

Re: Audio description problems

I too am having this problem would really appreciate a solution!

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Legend 5
Legend 5

Re: Audio description problems

Thanks @Dewinter,

 

I'm watching Star Wars right now on Sky One using my 'black' NOW TV box. All good so far...

• TV 1: LG 65UH770V | Software: v05.30.65 | OS: webOS v3.3.4 • TV 2: LG 43UH668V | Software: v05.50.55 | OS: webOS v3.3.4 • All TV's: NOW TV app v4.7.25 | Post Processing Features: All disabled  • ISP: Virgin Media@100Mbps | WIRED NETWORK: 1Gbps | NAS: Synology DS212+ •

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