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gee
Advocate

App player(Windows OS) - Closed Caption is not working properly

I have noticed that the subtitles does not seem to work properly when watching on my computer. I have compared with my apple TV and the app looks to be working as expected.

 

Steps to replicate:

1. Install now TV app on windows computer (OS: windows 10)

2. Play a movie content

3. turn on the sub title

4. observe the player

 

Actual behaviour:

1. Notice that there are times that the words does not disappear on the screen for few minutes

2. There are times that subtitles are not shown

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