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Anonymous User
Not applicable

Any advice please

Hi all. Purchased a six month pass via game.co.uk online and downloaded same , when I try to input the code ( on my tablet) it says code not valid, do I go back to game or speak with now tv , or has using my tablet to input code had any adverse affect?

1 ACCEPTED SOLUTION
4268
Legend 5
Legend 5

Hi @Anonymous User did you type it in capitals. Also double check you put I (capital i) rather than l lower case L for example. You can check code with the chat folk too and they will apply it for you.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.

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2 REPLIES 2
4268
Legend 5
Legend 5

Hi @Anonymous User did you type it in capitals. Also double check you put I (capital i) rather than l lower case L for example. You can check code with the chat folk too and they will apply it for you.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Anonymous User
Not applicable

Code now works thanks folks and thanks now tv team for getting in touch with me