05-11-2015 8:05
25-03-2016 11:54
@Anonymous User the data on the home/best of catchup is done by an editorial team at NOW TV. It doesn't come from the apps themselves.
14-06-2016 5:40
I've just set up my new black box to replace the white one
All seemed to be fine till I tried to navigate through the categories
my favourite subject being World Drama
When I go to Categories it appears that the default one is always Comedy
Going through them, all categories appear to work ok except for World Drama
Whenever I select it I get taken out of All4 and land up on My Apps page
This is very frustrating
14-06-2016 7:03
@Anonymous User sounds like a bug with the All4 data causing the app to crash. You could report it to Channel 4 and hope they fix it.
As a work around you might want to try and search for the show you want to watch (maybe use another device for inspiration first)
10-07-2016 19:59
All4 is not working properly on my box. It keeps saying video unavailable within a couple of minutes of starting to play. Also it takes forever and a day to show programmes as catch up and has them on the wrong channels? Advice please
11-07-2016 14:09
Hi @Anonymous User
If you can make sure that your NOW TV Box is fully updated by following this step.
However if that doesn't fix the problem as the app is owned and managed by Channel 4 directly it may be worthwhile contacting them to see if there aware of any issues.
Thanks
Andy
28-08-2016 21:44
I have moved my ox and had to reset it but now I am being asked for a password which it isn't accepting, I have not been asked for this before and I am using the right one as it has accepted it on the Internet for my nowtv.com account.
Anyone else experienced this please and how did you resolve it?
28-08-2016 22:15
@Anonymous User
Are you referring to the All4 app where you are asked to sign in ?
If so i believe you need to register with All4 and not use your NowTV username and password details.
I personally just ignore this on screen message request and click on the browse button where you still can get access to the All4 service without logging in.
02-09-2016 13:47
04-01-2016 18:37
Is this new channel on the now tv box?
04-01-2016 18:42
@Anonymous User it's a feature of All4 which the NOW TV boxes have an app for.