24-10-2015 16:20
My code to activate my Entertainment pass is not working. Bought an xbox one and it came with a three month pass. Keeps saying its invaid. And yes I'm entering the code properly.
24-10-2015 17:31
@Anonymous User the codes can be tricky to read. Enter them all in uppercase and take care with "I" as it could be an uppercase i or the number 1. Also 5 and S and 0 and O.
Make sure you apply it against the correct product as it'll be invalid for movies.
If you are still stuck visit
http://help.nowtv.com/article/Code-not-valid
and from there you can Contact NOW TV on Live Chat and they should be able to confirm the correct code.
06-01-2016 14:10
BOUGHT NOW BOX WITH 3 MONTHS PASS CANNOT ACTIVATE IT !!!
06-01-2016 14:22
@Anonymous User have you tried the advise in my post above, including chating with Live Chat if still stuck?