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Keydi
Occasional Poster

won't accept any of my credit card

Hello everybody , 

I'm a new customer and I have set up an account, So i'm tryin' to subscribe to  the Entertainment Pass , and as soon as i put my credit card ,but can't go any further because it says my credit card needs authorised with a payment of 10pence.

I used a Mastercard Card , but these card is a French debit card , and i don't have any other card , so what can you do to fix the problem ??

How long does it take for now tv to authorise my card and account?

Thank you !

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1 Solution

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Mark_Weinreb
Advocate 5

Re: won't accept any of my credit card

@Keydi Your problem is that you’re trying to use a French debit card. NowTV only accept British (or ROI for the Irish version) Visa/Mastercard Credit/Debit cards. You might think this is restrictive, but the card is used to verify that you are living in the UK and have a UK bank account. So if you want to use NowTV, you’ll have to open a UK bank account and get a UK credit/debit card.

4 Replies
Mark_Weinreb
Advocate 5

Re: won't accept any of my credit card

@Keydi Your problem is that you’re trying to use a French debit card. NowTV only accept British (or ROI for the Irish version) Visa/Mastercard Credit/Debit cards. You might think this is restrictive, but the card is used to verify that you are living in the UK and have a UK bank account. So if you want to use NowTV, you’ll have to open a UK bank account and get a UK credit/debit card.

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Keydi
Occasional Poster

Re: won't accept any of my credit card

Thank you for you reply ! 

 

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Parsovl
Occasional Poster

Re: won't accept any of my credit card

Hi I'm trying to set up my now tv stick. It will not accept mine either. It is a santander card does that count as 'not english' customer service just messed me about and the it said it has timed out.

Does this mean I can't set it up or can this be resloved? Thanks

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mellandlady
First Poster

Re: won't accept any of my credit card

same problem here. i will be living in uk two years but use none uk card. think now tv shall consider our group of people as now a days people moves around qiut offen.

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