Why can I not get a refund after someone has fraudulently used my account

[Anonymous User]

After someone has used my account fraudulently nowtv offer little to no help and refuse to refund, why is that?

[gavs82008]

@Anonymous User 

Instead of creating another thread on your issue, check out the reply in your origianl thread. 

https://community.nowtv.com/t5/Entertainment-Kids-Shows/Charged-without-my-permission/td-p/549027/jump-to/first-unread-message