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Website Problems

Is there a problem with NOW TV Website?  I have been trying to re-activate an account for days.

1 Reply



It’s been working fine for everything I’ve wanted to do recently, but then I haven’t tried to reactivate an old account.


What browser are you using? Can you try a different one?


Otherwise precisely what steps are you taking, where (what device, what software, what website if applicable), and what happens?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
If you take an offer that comes with a ‘free trial’ of Boost or another Membership, Cancel them straight away. You will still get the full duration of the trial, and if you decide you do want to continue with one or another of the trial products, just revisit the Cancel, and UnCancel it.