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Entigy
Advocate

Watchmen (Sky Atlantic)

I watched episode one last week (via my NowTV stick) and there were subtitles available.
This week they weren't.
What gives ?? I thought Sky Atlantic 'catch-up' always had subtitles ?
(Game of Thrones certainly did).

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5 Replies
schnapps Legend 5
Legend 5

Re: Watchmen (Sky Atlantic)

Hi @Entigy 

 

Looking at the episode thumbnail description there is a subtitle icon next to episode 2, therefore i cannot see no reason why there isn't no subtitles available for this episode apart from that NowTV have encountered a technical issue with this particular episode with regards to subtitles and are either not aware of it when they loaded onto their server or they are in the process of resolving it and uploaded the episode at the moment minus the encoded subtitle part of the file.

 

@Jason-C of the NowTV Team is somebody from the NowTV Content Team looking into this ?

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Jason-C
Community Administrator

Re: Watchmen (Sky Atlantic)

Hi @schnapps @Entigy 

 

Thanks for getting in touch.

 

We are indeed looking into this, and hope to have it resolved today. To explain, we often have to wait for Sky to create or supply subtitles for episodes, which can sometimes be shortly after it's available on demand.

 

Appreciate your patience on this, and thank you for flagging.

 

Thanks,

Jason

Entigy
Advocate

Re: Watchmen (Sky Atlantic)

Just watching episode 7 on catch up.
No subtitles available for this episode either......☹️

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Drumcoot
Advocate

Re: Watchmen (Sky Atlantic)

same problem, subtitles missing on latest episode 7, very annoying seems Now TV has little care for the hard of hearing

ganfuarton
Advocate

Re: Watchmen (Sky Atlantic)

Hi @Jason-C can we have an update on subtitles for episode 7 of watchmen? Has this been flagged up with the NowTV team to look into? It was first raised by Entingy on 2/12/19 and I have just attempted to watch the episode myself tonight (4/12/19) and saw that this does not appear to have been resolved yet. Thanks.

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