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Tim182
Advocate
‎30-05-2022 12:51

Vsf

Anybody fixed the error code vsf:4 yet . 

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2 Replies
schnapps
Legend 5
Legend 5
‎30-05-2022 12:59

Hi @Tim182 

 

I have seen on the other thread you posted on that you are a TalkTalk customer using their Youview box.

 

If signing out of the NOW App and rebooting the Youview box and logging back into the NOW App doesn't clear the error message.

 

Then also perhaps see if anybody over on the TalkTalk Community Forum knows of a solution.

RoyB
Legend
‎31-05-2022 9:01

In response to schnapps

@Tim182 

 

A Factory Reset seems to solve this.

 

But while that’s pretty much a no-brainer on the zapper (non-recording) YouView boxes, it will lose all the recordings off a recording box, which is perhaps not what you want.

 

If you still have the issue on a recording box, post again (preferably only in one place!) with your YouView box model, and I will provide details of more targeted resets you can try.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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