Slower than slow broadband

[Anonymous User]

Hi folks so I am a new Nowtv broadband customer I have to say the service has been ok but my Broadband speed is That BAD I am only getting 2 mb if that I was told I would get over 50mb … obv it’s no good like this so how do I get it sorted .. I have done the checks online every thing says it’s Ok.. but it’s not… speed poor loading of pages … who do I contact and how do I contact to address this problem… thanks folks

[gavs82008]

@Anonymous User 

Has it been 10 days since the broadband became active?

Give the broadband team a call to see what can be done.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

• Give us a call on 08007591213 to speak directly to a NOW advisor.

[Anonymous User]

Thanks for the reply, it’ll be active 7 days on this Monday coming.. maybe I am being impatient who knows.. however I have logged my problem with nowtv so we will see what happens eh….

thanks again.😀