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Anonymous User
Not applicable

Slower than slow broadband

Hi folks so I am a new Nowtv broadband customer I have to say the service has been ok but my Broadband speed is That BAD I am only getting 2 mb if that I was told I would get over 50mb … obv it’s no good like this so how do I get it sorted .. I have done the checks online every thing says it’s Ok.. but it’s not… speed poor loading of pages … who do I contact and how do I contact to address this problem… thanks folks

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

Has it been 10 days since the broadband became active?

 

Give the broadband team a call to see what can be done.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

 
  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Thanks for the reply, it’ll be active 7 days on this Monday coming.. maybe I am being impatient who knows.. however I have logged my problem with nowtv so we will see what happens eh….

thanks again.😀