Sky Showcase on Now TV

[Anonymous User]

I can’t find Sky Showcase on Now TV. Is it available on Now TV or not?

[gavs82008]

@Anonymous User 

Thought it was just me!

Have asked the question with a member of NOW staff, will keep you posted. 

[TurboLazer]

Showcase is now added

[gavs82008]

Thanks @TurboLazer 

For your reference @Anonymous User have taken a screenshot of the live channels from my iPhone, see below picture.

 

[ken242]

sky showcase just in sd and not in hd way?

[gavs82008]

@ken242 

If you have Boost then it will be HD, otherwise if you don't have boost it will remain SD. 

[ken242]

I got the boost up because every other channel is in HD apart from sky Showcase

[gavs82008]

@ken242 

Try logging out and log back in to your device.

[ken242]

• Signed in and signed out again did not work still in SD

[gavs82008]

@ken242 

What device are you using?

Have you tried unplugging your router for a few minutes?

Are you able to delete and reinstall the NOW app?

[ken242]

• I got a NOW TV stick I haven't unplug my router

[ken242]

I did that still the same

[gavs82008]

@ken242 

You could try making sure the stick is fully up to date. 

Worst case set it back to factory settings 

https://help.nowtv.com/article/hard-factory-reset-now-box-stick

Although considering Sky Showcase is a cominbation of other channels and has no on demand content are you overly fussed about it being in SD? As the content will most likely be on another Sky branded channel.

[schnapps]

Hi @ken242 

I mentioned on my previous post on this thread that i am not seeing the HD on the end of the Sky Showcase live channel information on none of the playback devices that i have currently checked with my Boost Membership.

The playback devices not showing the HD on the end of the Sky Showcase channel from the Entertainment Now & Next TV Guide for me is my Youview Box NOW App and my NOW 4K Smart Box.

Though Sky Max the second new channel added is showing HD in the channel name.

Even though it's not showing HD on the end of the channel name to my eyes it definitely 1080p HD with a streaming quality figure of around 7800.

I would thought all NOW needs to do is add HD on the end of the Sky Showcase channel information name and don't need to upgrade the picture streaming quality.

[ken242]

done all at and it still the same

[schnapps]

Hi @ken242 

On my Youview box NOW App Sky Showcase on both the live Now & Next TV Entertainment Guide and when watching Sky Showcase by pressing the info button on the remote like you doesn't show HD at the end of the channel name with my Boost Membership.

The Sky Showcase stream is definitely HD to my eyes and the streaming figure is 7831 which usually denotes 1080p.

[ken242]

And all what you told me to do and it's still the same sky Showcase still in SD not HD

[gavs82008]

@ken242 
Report the issue with NOW staff to see what can be done. 
Just make sure to click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint

[ken242]

Don't have to it's in HD now sky Showcase