06-06-2020 16:53
I started watching Forged in Fire Tournament but when I get to the 4th episode I get an error saying something went wrong - unable to complete purchase on this devise!
Does anyone know what this means? I've never seen it before. I ammume it's part part of the Now package as the first 3 episodes are viewable
07-06-2020 17:22 - edited 07-06-2020 17:23
Hi @Anonymous User
I have also just tested these two episodes on the NowTV App on my Youview box and again both episodes are playing fine.
Don't know why your two NowTV devices can't play these episodes.
You could try a forced software update on your NowTV Stick / Box to see if that helps (though i doubt it will make any difference).
Instructions below.
This updates your software, fixing any faults in the process.
Home x5
Fast Forward x3
Rewind x2
Maybe somebody else on the forum can check these two episodes out on their NowTV device to see if the episodes play or not for them ?
02-12-2020 19:21 - edited 02-12-2020 19:22
It won’t let me watch the summer forging games part 1 & 2 it’s keep crashing now tv we use the now tv stick. Oh I’ve tried factory reset and the above.
02-12-2020 19:21
It won’t let me watch the summer forging games part 1 & 2 it’s keep crashing now tv we use the now tv stick. Oh tried the above and a factory reset.
03-12-2020 9:32
@Anonymous User
As you have tried to set the stick back to factory settings I would suggest head to Live chat.
https://help.nowtv.com/article/how-to-submit-a-complaint
Make to click 'Chat online' underneath "chat to an advisor"