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Anonymous User
Not applicable

‎26-05-2019 13:03

Shocking service

I bought an entertainment pass and the code says expired so i contacted an advisor called Laishram. He refused point blank to help me saying he needs a receipt. The pass has NO expiry date on it and i bought from a retailer. He refused to give me a new code so i am basically left with no 3 months entertainment pass.

He was so disrespectful and awkward.

 

How can i get this fixed?

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1 REPLY 1
Anonymous User
Not applicable

‎26-05-2019 17:10

you said you bought it from a retailer if you have the receipt simply return it and explain what you have been told.Also when did you buy the pass as I think there is a time limit from purchase to activation.I personally buy a new pass 2 days before current one runs out and activate that day.

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