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Advocate

Problems watching TV shows

On my Television I can’t get access to the Enternaiment/TV shows on Now TV. I can do it on my mobile account but I can’t on my TV. Can anyone help? 

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Legend 5

Re: Problems watching TV shows

Hi @Niamhfletch 

 

Are you using a YouView box connected to your TV ?

 

If that's the case, the YouView boxes only currently support on demand movies and you won't be able to use your nowtv entertainment pass with this device.

 

More info here about YouView boxes on the nowtv service.

 

https://help.nowtv.com/article/now-tv-shows-that-aren-t-available-on-youview

 

If you are using a different device, then post back more information about the type of device or smart TV when attempting to watch nowtv entertainment on.

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