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starman73
Expert 2

Re: Price hike at a time when your new content is stagnant?

starman73
Expert 2

Re: Price hike at a time when your new content is stagnant?

RoyB Legend 5
Legend 5

Re: Price hike at a time when your new content is stagnant?

@starman73 

 

Thanks for that - but as you say, slightly different.

 

It does prove, for those who might rest uneasy, that NowTV can turn Passes on remotely, but it doesn’t prove that they do it, or can do it, as a matter of policy, as was being claimed.

 

In fact, it was giving people what they had already requested, or were entitled to, but hadn’t actually had. And the main, and very legitimate, worry here, that this could pitch those people unbidden into a new payment cycle, was dealt with by not having those belated Passes auto-renew.

 

So all a bit startling, and not handled well - I’d have been inclined to say “Here’s a Pass we missed giving you  - turn it on if you want to” and not auto-activated them; but maybe that ‘Voucher Waiting’ wasn’t around back then?

 

And hopefully, there have been no recurrences since December 2017?


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starman73
Expert 2

Re: Price hike at a time when your new content is stagnant?

I knew I would regret posting...

RoyB Legend 5
Legend 5

Re: Price hike at a time when your new content is stagnant?

@starman73 

 

On the contrary, all grist to the mill...

 

You’re going to hate it if I say that we don’t know if that free six-month Pass was set to auto-renew though, or just expire like a Week’s Sports Pass, aren’t you?

 

I’d switch to my CaxtonFX card, but I don’t think NowTV take euros..... unless you know different?


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starman73
Expert 2

Re: Price hike at a time when your new content is stagnant?

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Fat chance. Caxton FX have a sterling card, but as usual you post more mis-information.

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RoyB Legend 5
Legend 5

Re: Price hike at a time when your new content is stagnant?

@starman73 

 

Yes, and they have a USD card as well, but I haven’t got either that or the GBP one 🤣


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arrgeebargee
Scholar 3

Re: Price hike at a time when your new content is stagnant?

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Re: Price hike at a time when your new content is stagnant?

Free or not it's rather dodgy in my eyes. What's wrong with an email OFFERING you a free month and letting you decide whether to accept or not. I wouldn't be happy if it was pushed on me.

RoyB Legend 5
Legend 5

Re: Price hike at a time when your new content is stagnant?

@arrgeebargee 

 

What does My Account/Passes & Vouchers show?


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