@starman73
Thanks for that - but as you say, slightly different.
It does prove, for those who might rest uneasy, that NowTV can turn Passes on remotely, but it doesn’t prove that they do it, or can do it, as a matter of policy, as was being claimed.
In fact, it was giving people what they had already requested, or were entitled to, but hadn’t actually had. And the main, and very legitimate, worry here, that this could pitch those people unbidden into a new payment cycle, was dealt with by not having those belated Passes auto-renew.
So all a bit startling, and not handled well - I’d have been inclined to say “Here’s a Pass we missed giving you - turn it on if you want to” and not auto-activated them; but maybe that ‘Voucher Waiting’ wasn’t around back then?
And hopefully, there have been no recurrences since December 2017?
Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
If you take an offer that comes with a ‘free trial’ of Boost or another Membership, Cancel them straight away. You will still get the full duration of the trial, and if you decide you do want to continue with one or another of the trial products, just revisit the Cancel, and UnCancel it.
