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Anonymous User
Not applicable

Parental control

Hi, I have the parental control set to block pornography and harmful content but they are still unblocked! I have kids at home so this is really important for me

1 Reply
Legend 5
Legend 5

@Anonymous User Welcome to the community. There's two sets of parental controls, one for NOWTV pass content and the other for broadband. Pop onto My Account > Parental Controls page

just to make sure you've set the broadband controls to a suitable level and if they're definitely set and not working give the broadband team a call and they should be able to look into it. You can find the telephone number for the Broadband Team by going to your My Account > My Package page

and click the Moving Home section.


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