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rchlwrd
Advocate

‎11-05-2023 24:04

Parental Pin

For some reason my NowTv app is asking for a parental pin? In the many many years I’ve had NowTv subscription I’ve never set this up or had it pop up before? Im watching episodes of a tv show I have been watching many episodes of this week without issue.

I’m not watching live content so I don’t understand why it’s asking for it. I’ve gone to settings and it’s turned off.

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1 REPLY 1
gavs82008
Legend 5
Legend 5

‎11-05-2023 10:46

@rchlwrd 

The parental PIN is only required for Live channels I understand. As I still do not have one set up and have never been asked for one. 

Could be a random glitch. What device are you using? Have you tried deleting and reinstalling the app?

FYI that I do not work for NOW, just a NOW customer trying to help
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