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Anonymous User
Not applicable

Now Tv monthly passes ?

My Now Tv renews on the 17th of each month I have always used the (2 months for £10) cards you can buy in your local Supermarket. This time I bought a 6 month pass and applied it last Friday the 15th of May I received on screen message saying I was covered till 17th November. Today I checked my bank account only to find I was charged £8.99 on Monday the 18th. I filled in an on site form to find out WTF is going on. As Covid-19 has hit a lot of call centres has anyone had a similar issue as I may need to get in touch with the seller of the 6 month pass. Also is there anyway to check on my account when passes have been added ? If I go into (payment & bills) section for previous months when I used the pass cards it shows £0.00 payment.

 

Thanks in advance for any help 

1 REPLY 1
Anonymous User
Not applicable

I think I may have worked out what went wrong I may have forgot to start the offer I will check again tomorrow to make sure I was right.