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Geluk
Expert 2

NOWTV Stick showing an ancient watchlist

NOWTV Stick:

Anyone else suffering incorrect content of their WATCHLIST today?

Also find pressing MYTV button on remote doesn't work either 😞

 

 

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Geluk 

Is the stick fully updated? 
Have your tried unplugging the stick and your router for a few minutes?

Worse case report with staff via live chat.

Live chat by clicking “chat online” within the green box. Don’t hit “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint

Address for support in the below picture.

gavs82008_0-1685469518609.jpeg

 

 

FYI that I do not work for NOW, just a NOW customer trying to help
Geluk
Expert 2

Thanks- also tried my old square smart box but that too has issues-

no watchlist appears there at all :(.

Must be NOW/SKY server problem.

Both devices have latest s/ware.

 

Geluk
Expert 2

PS

 

When I log in on laptop, WATCHLIST is fine there.