30-04-2020 22:56
Hi,
is there any way I can change the name in personal details as it’s my ex’s name. It won’t let me set up a new account as it’s my email. I’ve just had to restart the old account, the name is not something I or my daughters want to see. Thankyou
30-04-2020 23:13
You can't change personal details yourself. It's normally done by Now TV live chat but that is currently suspended so you'll have to hang on for a few more weeks until it's up and running again. Here's a link with all the details.
https://help.nowtv.com/article/change-or-update-personal-details