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Rachaelvic92
Advocate

Multiple charges

Hi , I cancelled my now TV a few months ago but I've checked my bank account and I've at least 4 different payment amounts coming out each month. I do not use now TV . 

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ukbobboy
Champion 2

Re: Multiple charges

@Rachaelvic92 

 

Hi Rachael

 

From reading your post, i.e. with four payments coming out of your account, it seems that either you, or someone else, has set up multiple accounts.

 

First thing to do is get onto your bank and get these multiple payment accounts closed down.  You should also get onto Now TV's live chat and cancel these extra accounts, get your credit/debit card deleted and, while you are at it, put a secret pin on those accounts until Now TV confirms they have all been deleted. 

 

Hope the above helps.

 

 

UK Bob

 

 

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