I can’t fast forward in my tv - and have no continue watching

[Lj1]

I can’t fast forward my programmes and if I pause it won’t start again.

I would have to watch the programme fully as won’t come up with continue watching on my tv.

[gavs82008]

@Lj1 

What TV are you using? Does it have the native app on it, or are you using a device like Amazon Fire stick?

Have you tried to delete and reinstall the app, unplug the device and router for a few minutes?

Is the device fully updated?