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I can’t fast forward in my tv - and have no continue watching

I can’t fast forward my programmes and if I pause it won’t start again.

I would have to watch the programme fully as won’t come up with continue watching on my tv.

1 Reply
Legend 5
Legend 5


What TV are you using? Does it have the native app on it, or are you using a device like Amazon Fire stick?

Have you tried to delete and reinstall the app, unplug the device and router for a few minutes?

Is the device fully updated?

FYI that I do not work for NOW, just a NOW customer trying to help