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Star
Advocate

HAYU not working

Cannot watch any of Hayu- loads for 2 seconds and then cuts out. All other channels on NOW fine. Any ideas? 

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Star

 

What playback devices have you tried on?

 

Is it happening to all of them or just one particular device? 

gavs82008
Legend 5
Legend 5

@Star 

To follow-up from @schnapps if you have a mobile or tablet what happens when you download to watch?

FYI that I do not work for NOW, just a NOW customer trying to help