03-11-2019 20:58
Why is the Geordie Shore link not working on now Tv box?
04-11-2019 8:45
04-11-2019 10:38
@Anonymous User
Then pop onto Live Chat so Now TV staff can look into it
https://help.nowtv.com/get-in-touch
1. NOW TV account & payments
2. Cancelling or renewing NOW TV Passes
3. Drop down 'How to get in touch'
4. Live Chat
06-11-2019 19:06
Everytime I click on geordie shore it diverts back to home page has been doing it since it was released.
06-11-2019 19:53
I'm having exact same problem since last week tried going on the chat with advisor but not working either so tried emailing but it's 24 hours before a reply .....
14-11-2019 17:16
Have you had a reply?
15-11-2019 19:43
Mine is not working either just directs you back to home screen, live chat aload of ###### you write on there and they say can’t write back just give u a article, ive rebooted ky now tv ive re-installed it still wouldn’t work
16-11-2019 10:16
@Anonymous User I spoke on live chat for over an hour last night(after sending countless emails).
I was made to do a factory reset. It still didn't work. I then had to do hard reset and it still didn't work. I asked why I had to do a hard reset as it's exactly the same as a factory reset and I didn't get a reply.
I was told several times to watch on another device. She told me she had checked it out and it was working at her end. In an indirect way I was told it was a problem with my device. I said that can't be the case as all other shows work. I was again told no problems had been reported.
I informed them several times that people in the now community were having the same issue. Eventually she asked for a link, which I posted.
Apparently it has been passed onto people higher than her.
Oh and the best part was, she suggested I just catch up on other shows 😂😂😂😂😂
22-11-2019 10:32
I’m having the exact same problem!
Has anyone managed to get to the bottom of this yet or are they still coming back with silly answers?