22-04-2021 23:23
Hi the payment for our Entertainment Pass has not gone through as expected - any ideas as to why? Thanks
Janet
23-04-2021 7:14
@Anonymous User
Have a look at this link, might be of some help.
https://help.nowtv.com/article/why-wasnt-my-payment-authorised
PS they aren’t called passes anymore. Since mid March they are called “memberships”.
You could always head onto live chat some point today to see if staff can get it sorted for you.
Just make sure you click “chat online”.
https://help.nowtv.com/article/how-to-submit-a-complaint