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Jamie1
Observer

Entertainment Pass

Hi the payment for our Entertainment Pass has not gone through as expected - any ideas as to why? Thanks

 

Janet

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gavs82008
Legend 5
Legend 5

Re: Entertainment Pass

@Jamie1 

Have a look at this link, might be of some help.

https://help.nowtv.com/article/why-wasnt-my-payment-authorised

 

PS they aren’t called passes anymore. Since mid March they are called “memberships”.

 

You could always head onto live chat some point today to see if staff can get it sorted for you. 
Just make sure you click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint

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