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Anonymous User
Not applicable

Email free 9 month kids pass

Hi I got an email saying I get 9months free kids pick now when I go in to pick it says purchase on it but it’s supposed to be free can anyone help how to get this please

8 REPLIES 8
Anonymous User
Not applicable

Curious.

Mine was automatic.

Like you I also received an email.

Andy
Legend 5
Legend 5

@Anonymous User Welcome to the community. Try popping onto live chat, explaining what's happened and they should be able to help you get the offer. You can get to live chat from the Contact Us page

https://help.nowtv.com/get-in-touch

(expand the Anything Else section at the bottom for options)

Anonymous User
Not applicable

Shame I can't swap it for the Entertainment pass. 

We are both in our 40s with no kids.

 

Anonymous User
Not applicable

I've had the pass unilaterally added too.  Talking to Customer Services, they assume that I have kids come to visit purely to watch my TV Smiley Surprised As an adult male, single with no children and in the last 5 years have never had the kids it's actually insulting to presume that I want to sit and watch children's TV.  

Anonymous User
Not applicable

How do people eat offered the 9 month kids pass?

Anonymous User
Not applicable
Huh?
ukbobboy
Legend

@Anonymous User @Anonymous User

McCanMat

I double OF1's question with a "Double Huh?"

Question Emoji.jpg

 UK Bob

 

 

 

Anonymous User
Not applicable

Had did you get the 9 months kids pass offer. Where is the email with that offer.