17-10-2022 18:01
Help!
Disney plus has been working perfectly for ages. Now it won't load past the main disney plus screen, just throws me back to NOW tv home.
I have checked for updates, turned my TV off and on. Rebooted now TV and also deleted app and re installed. I have no idea what else to do?
TIA
17-10-2022 18:31
@Anonymous User
You need to report the issue directly with Disney as it’s their app.
https://help.disneyplus.com/csp
17-10-2022 21:46
@Anonymous User
I presume you are running Disney+ on a NowTV Stick, otherwise Now wouldn’t come into it?
if so, try holding down the little button on the side of the Stick for five seconds, while it is powered on, until it soft reboots. (Take care not to hold the button down for fifteen seconds, or it will hard reset, which you probably don’t want).