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Anonymous User
Not applicable

Cannot add pass

I won a 3 month pass from McDonalds today and when I applied it I got this message 

 

Oops - you've already got an Entertainment Month Pass. It'll keep rolling each month, unless you cancel.

 

My next billing date on the pass I'm already on is 27th May.

 

Can anyone suggest how I can apply it?

1 REPLY 1
RoyB
Legend

Wait until April 27th, or just beyond.

 

When you are within one month of the expiry of your current pass (but not before, like today April 20 is), it will let you add your new pass, in plenty of time to stop you being billed instead of enjoying your new pass for free.

 

 

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.