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Anonymous User
Not applicable

Cancellations

I am trying to cancel Hayu and boost that I never signed up for,I follow the instructions but there isn’t any cancel button next to the links!it’s so frustrating not to be able to phone and spk to a human!🤬

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Anonymous User 

How did you take out the memberships?

Was it on the website or the app on your phone/tv? If it was the latter then you need to go to the relevant store to manage the subscriptions.

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Used my tv,I have searched and searched!even rang the bank to stop payments,but took for them again this month.

gavs82008
Legend 5
Legend 5

@Anonymous User 

And what sort of store does your TV take?

Google? 
Amazon?

If it’s Google you can manage this on your Google account under subscriptions.

FYI that I do not work for NOW, just a NOW customer trying to help