I've been watching the cinema pass on my bt box but bought an entertainment pass but couldn't watch it. Why? No answers found in community and couldn't do live chat as this didn't seem to work. Pretty miffed off as have now list 8 pound.
That’s why NowTV offer free trials, so you can see if the Pass works before you shell out on one.
The answer to your problem - that YouView boxes, as supplied by BT and TalkTalk, and even those sold retail only have Movies in NowTV - come up about three times a day, so it’s all over the Community.
Though a lot of people talk about ‘their TV’ having the problem, forgetting that they are using a YouView box, and even those who know it’s a box, think it’s called BT TV or some TalkTalk name, not YouView.
We know the boxes will be getting the other NowTV services, just not when.
Your Pass will wait until then for you, though; or you might want to see if you have one of the other devices listed in the link @nowswaish gave you, or buy a NowTV Stick, if you want to use it now.
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