26-11-2019 24:38
I’ve been double charged on this months bill even tho only got this broadband the 1st payment 25/10 went thro I updated my details so they could tak this month they to £50 instead of £25 anyone now how I get it bak thank guys
26-11-2019 8:46
@Anonymous User
Try giving the broadband team a call or Live chat.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
There is also a form that you can fill out.