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Anonymous User
Not applicable

Any 1 no how to get a refund??

I’ve been double charged on this months bill even tho only got this broadband the 1st payment 25/10 went thro I updated my details so they could tak this month they to £50 instead of £25 anyone now how I get it bak thank guys

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Try giving the broadband team a call or Live chat. 

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

 

There is also a form that you can fill out. 

FYI that I do not work for NOW, just a NOW customer trying to help