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Anonymous User
Not applicable

Account issue

Parents have a brand new 4K box, never had nowtv before. Went through all the setup process, and it seems to be stuck. Says oops issue logging in, but this is day 2 of the error and you cannot re-enter you user/password. I have reset and gone through it all again. Also have tried using the tv app, and still an issue logging in, but can obviously log into the website. Does anyone have any idea what the issue is. Thank you