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Ibrahim24
Newbie

10p bank take out

I just chage my bank and they took 10p from my account I've been with now TV for maybe 2 years now is this refundable or will the price next mouth drop so I can get my 10p back please let me know

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schnapps Legend 5
Legend 5

Re: 10p bank take out

Hi @Ibrahim24 

 

Because you have changed Banks, this is a pretty standard procedure where NowTV are just checking the validity of your new card.

 

There is a paragraph mentioned in this help article below where the 10p authentication fee is re credited back to your bank straight away.

 

https://help.nowtv.com/article/why-wasnt-my-payment-authorised 

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