15-04-2019 11:13
Hi,
I have recently got now tv and have only used it on the playstation 4. However, i downloaded it onto my hp laptop but when it comes to signing in, it shows this at the top, '10021 account details incomplete' even though i have fully signed up.
Also, when i tried to access it from the internet i managed to long in fine but when i wanted to watch Game of Thrones it was telling me i had to buy it even though the pass has already been paid for and i was already signed in.
So it only seems to be working on the playstation 4. Please can someone help 🙂
thank you